Privacy

General data

Protecting the data of our business partners and users of our online services is our top priority. It is therefore important for us to inform you in detail about how we handle personal data. Should you nevertheless require further information or clarification, please contact us at any time.

The controller within the meaning of the data protection laws is

Smart Systems Hub GmbH
Michael Kaiser - CEO
Antonstrasse 25
01097 Dresden
Phone +49 351-41 89 59 21
E-Mail: contact@smart-systems-hub.de

Smart Systems Hub GmbH is in accordance with § 38 BDSG i.V.m. Art. 37 GDPR, we are not obliged to appoint a data protection officer.

With this data protection notice, we inform you (also referred to as “user” or “data subject” in the following text) in a general way about data processing in our company and in a special way about data processing when you visit our website, contact us via our website contact form, contact us by e-mail or telephone and register to receive our newsletter. We also inform you about our online presence in social media and about your rights with regard to the processing of your data. The term “data processing” always refers to the processing of personal data.

1 General information on data processing

1.1 Categories of personal data

We process the following categories of personal data

Inventory data (e.g. names, addresses, functions, organizational affiliation, etc.);
Contact data (e.g. e-mail, telephone/fax numbers, etc.);
Content data (e.g. text entries, image files, videos, etc.);
Usage data and timestamp (e.g. access data, date and time of the hit);
Meta/communication data (e.g. IP addresses).
Type of request
Client information (type of client, client version)
Operating system of the user (device, OS version of the device)
Referrer information (i.e. the source of the access)

1.2 Recipients or categories of recipients of personal data

If we disclose data to other persons and companies such as web hosts, processors or third parties as part of our processing, transfer it to them or otherwise grant them access to the data, this is done on the basis of legal permission (e.g. if the transfer of data to third parties pursuant to Art. 6 para. 1 lit. b GDPR is necessary for the performance of a contract), if the data subjects have consented or if a legal obligation provides for this.

1.3 Duration of storage of personal data

The criterion for the duration of the storage of personal data is the respective statutory retention period. After this period has expired, the corresponding data will be deleted if it is no longer required to achieve the purpose, fulfill the contract or initiate a contract.

1.4 Transfers to third countries

If we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or if this occurs in the context of the use of third-party services or disclosure or transfer of data to third parties, this will only take place if it is done to fulfill our (pre-)contractual obligations, on the basis of your consent, on the basis of a legal obligation or on the basis of our legitimate interests. Subject to legal or contractual permissions, we process or have the data processed in a third country only if the special requirements of Art. 44 et seq. GDPR, i.e. the processing takes place, for example, on the basis of special guarantees, such as the officially recognized determination of a level of data protection corresponding to the EU (e.g. for the USA through the “Privacy Shield”) or compliance with officially recognized special contractual obligations (so-called “standard contractual clauses”).

2 Data processing in the context of visiting our website

2.1 Log files

Each time our website is accessed by a data subject, general data and information is stored in our system's log files:

Date and time of access (timestamp);
Request details and destination address (protocol version, HTTP method, referrer, user agent string);
Name of the retrieved file and amount of data transferred (requested URL incl. query string, size in bytes);
Message as to whether the retrieval was successful (HTTP status code).

When using this general data and information, we do not draw any conclusions about the data subject. There is no personal evaluation or evaluation of the data for marketing purposes or profiling. The IP address is not stored in this context.

The legal basis for the temporary storage of data is Art. 6 para. 1 lit. f GDPR. The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the secure operation of our website. Consequently, the data subject has no option to object.

2.2 Malware detection and log data analysis

We collect log data that is generated during the operation of our company's communication technology and evaluate it automatically, insofar as this is necessary to detect, limit or eliminate malfunctions or errors in the communication technology or to defend against attacks on our information technology or to detect and defend against malware.

The legal basis for the temporary storage and evaluation of the data is Art. 6 para. 1 lit. f GDPR. The storage and analysis of the data is absolutely necessary for the provision of the website and for its secure operation. Consequently, the data subject has no option to object.

2.3 Cookies

Cookies are used on our website. Cookies are small text files that are exchanged between the web browser and the hosting server. Cookies are stored on the user's computer and transmitted by it to our website. In the web browser you are using, you can restrict or prevent the use of cookies by selecting the appropriate settings. Cookies that have already been saved can be deleted at any time. If cookies are deactivated for our website, this may mean that the website cannot be displayed or used to its full extent.

The legal basis for the processing of personal data using cookies is Art. 6 para. 1 lit. f GDPR.

Please also note the information on the use of Google Analytics in section 6 below.

2.4 Hosting

The hosting services we use serve to provide the following services Infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services that we use for the purpose of operating our website.

In doing so, we or our processor process inventory data, contact data, content data, contract data, usage data, meta and communication data of users of our website on the basis of our legitimate interests in the efficient and secure provision of this online offer in accordance with Art. 6 para. 1 lit. f GDPR in conjunction with Art. 28 GDPR (conclusion of a contract for order processing).

Further information about our hosting service (“Raidboxes”) and its data protection information can be found at: https://intercom.help/raidboxes/de/articles/1697805-serverlogs.

3. data processing in the context of establishing contact

3.1 Making contact by e-mail

You can contact our company by email using the email addresses published on our website.

If you use this contact method, the data you provide (e.g. surname, first name, address), but at least the e-mail address, as well as the information contained in the e-mail and any personal data you provide will be stored for the purpose of contacting you and processing your request. In addition, the following data is collected by our system

IP address of the accessing computer;
Date and time of the e-mail.

The legal basis for the processing of personal data in the context of e-mails sent to us is Art. 6 para. 1 lit. b or lit. f GDPR.

3.2 Making contact via the website contact form

If you use the contact form provided on our website for communication, you must provide your surname and first name as well as your e-mail address. Without this data, your request sent via the contact form cannot be processed. Providing your address is optional and enables us to process your request by post if you wish.

The following data is also collected by our system

IP address of the accessing computer;
Date and time of registration.

The legal basis for the processing of personal data in the context of e-mails sent to us is Art. 6 para. 1 lit. b or lit. f GDPR.

3.3 Making contact by letter

If you send us a letter, the data you provide (e.g. surname, first name, address) and the information contained in the letter, together with any personal data you provide, will be stored for the purpose of contacting you and processing your request.

The legal basis for the processing of personal data in the context of letters and faxes sent to us is Art. 6 para. 1 lit. b or lit. f GDPR.

4 Data processing when subscribing to our newsletter

If you subscribe to our newsletter mailing list, your e-mail address and the newsletter you have selected will be stored by us on a server.

In addition, the following data is collected by the system when you register

IP address of the accessing computer;
Date and time of registration.

Your consent is obtained for the processing of the data during the registration process and reference is made to this privacy policy. The data is processed on the basis of your consent in accordance with Art. 6 para. 1 lit. a GDPR and within the scope of the legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR.

We use this data exclusively for sending the newsletter. We do not pass on your data to uninvolved third parties and do not use it for any other purposes of our own. The registration system with an additional confirmation message containing a link to the final registration (double opt-in) ensures that the newsletter was requested by you and not by a third party. When you register, your data is stored on our servers and a confirmation message with a link to the final registration is generated and sent to the e-mail address you have provided. If you do not confirm the registration by clicking on the link in this e-mail, the data will be deleted after 24 hours. Only when you confirm the link in the e-mail will your data for sending the newsletter be stored for the duration of your use of our offer.

If you no longer agree to the storage of your data for this purpose and therefore no longer wish to use our service, you can unsubscribe from our newsletter at any time. There is a corresponding link for this purpose in every newsletter. The personal data you have provided to subscribe to the newsletter will then be deleted.

The newsletter software used is brevo (formerly sendinblue):

Sendinblue GmbH
Address: Köpenicker Str. 126, 10179 Berlin
Telephone: +49 (0)30 / 311 995 10
E-mail: support@brevo.com
Internet: https://www.brevo.com/de/

Your data will be transmitted to Sendinblue GmbH.
Brevo is prohibited from selling your data and using it for purposes other than sending newsletters. Brevo is a German, certified provider that has been selected in accordance with the requirements of the General Data Protection Regulation and the Federal Data Protection Act.

You can find more information here: https://www.brevo.com/de/informationen-newsletter-empfaenger/

You can find brevo's privacy policy at: https://www.brevo.com/de/legal/privacypolicy/

We have concluded an order processing contract with Sendinblue GmbH in order to comply with the statutory data protection regulations.

5. online presence in social media

We maintain online presences within social networks (LinkedIn and instagram, see details at the end of this section) in order to inform users active there about our services and to communicate via the platforms if they are interested. Our social media channels can only be accessed via an external link. As soon as you access the respective social media profiles in the respective network, the terms and conditions and data processing guidelines of the respective operators apply.

We have no influence on data collection and its further use by the social networks. We have no knowledge of the extent to which, where and for how long the data is stored, to what extent the networks comply with existing deletion obligations, which evaluations and links are made with the data and to whom the data is passed on. We therefore expressly draw your attention to the fact that your data (e.g. personal information, IP address) will be stored by the operators of the networks in accordance with their data usage guidelines and used for business purposes.

We process data with regard to social media presences insofar as, for example, comments or direct messages are sent to us via these. The legal basis for the processing of data following the user's consent is Art. 6 para. 1 lit. a GDPR.

Twitter

Twitter Inc, 795 Folsom St., Suite 600, San Francisco, CA 94107, USA

EU-US data protection certification (“EU-US Privacy Shield”) https://www.privacyshield.gov/...0000TORzAAO&status=Active

LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland, a subsidiary of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085 USA.

EU-US data protection certification (“EU-US Privacy Shield”) https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0&status=Active

Instagram

Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland

Meta Platforms Ireland Limited is a company registered under the laws of the Republic of Ireland.

Certification EU-US data protection (“EU-US Privacy Shield”): https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active

6. Google Analytics

Our website uses functions of the web analysis service Google Analytics. The provider of the web analysis service is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses “cookies.” These are small text files that your web browser stores on your end device and enable website usage to be analyzed. Information generated by cookies about your use of our website is transmitted to a Google server and stored there. The server location is usually the USA.

Google Analytics cookies are set on the basis of Art. 6 para. 1 lit. f GDPR. As the operator of this website, we have a legitimate interest in the analysis of user behavior in order to optimize our website and possibly also advertising.

IP anonymization

We use Google Analytics in conjunction with the IP anonymization function. This ensures that Google truncates your IP address within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before transmitting it to the USA. There may be exceptional cases in which Google transmits the full IP address to a server in the USA and truncates it there. Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity and providing us with other services relating to website activity and internet usage. The IP address transmitted by Google Analytics will not be merged with other Google data.

Browser plugin

You can prevent your web browser from setting cookies. However, this may restrict some functions of our website. You can also prevent the collection of data relating to your website use, including your IP address and subsequent processing by Google. You can do this by downloading and installing the browser plug-in available via the following link:

https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to the collection of data

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to our website: Deactivate Google Analytics.

Details on how Google Analytics handles user data can be found in Google's privacy policy:

https://support.google.com/analytics/answer/6004245?hl=de.

Order processing

We have concluded an order processing contract with Google in order to comply with the statutory data protection requirements.

Demographic characteristics with Google Analytics

Our website uses the “demographic features” function of Google Analytics. It can be used to create reports that contain statements about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google and visitor data from third-party providers. It is not possible to assign the data to a specific person. You can deactivate this function at any time. This is possible via the ad settings in your Google account or by generally prohibiting the collection of your data by Google Analytics, as explained in the section “Objection to data collection”.

7 Your rights

As a data subject, you have the following rights in connection with the processing of your personal data:

7.1 Right to information

(1) The data subject shall have the right to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed, and, where that is the case, access to the personal data and the following information:
- a) the purposes of the processing;
- b) the categories of personal data being processed
- c) the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations
- d) where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period
- e) the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing
- f) the existence of the right to lodge a complaint with a supervisory authority
- g) where the personal data are not collected from the data subject, any available information as to their source
- h) the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.
(2) Where personal data are transferred to a third country or to an international organization, the data subject shall have the right to be informed of the appropriate safeguards pursuant to Article 46 GDPR relating to the transfer.

7.2 Right to rectification

The data subject shall have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

7.3 Right to erasure

(1) The data subject shall have the right to obtain from the controller the erasure of personal data concerning him or her without undue delay and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies:
- (a) The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
- b) The data subject withdraws consent on which the processing is based according to point (a) of Article 6(1), or point (a) of Article 9(2) GDPR, and where there is no other legal ground for the processing.
- c) The data subject objects to the processing pursuant to Art. 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Art. 21 (2) GDPR.
- d) The personal data have been processed unlawfully.
- e) The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject
- f) The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) GDPR.
(2) Where the controller has made the personal data public and is obliged pursuant to paragraph 1 to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copy or replication of, those personal data.
(3) Paragraphs 1 and 2 shall not apply to the extent that processing is necessary
- a) for exercising the right of freedom of expression and information;
- b) for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller
- c) for reasons of public interest in the area of public health pursuant to Art. 9 para. 2 lit. h) and i) and Art. 9 para. 3 GDPR;
- d) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1), insofar as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of that processing; or
- e) for the establishment, exercise or defense of legal claims.

7.4 Right to restriction of processing

(1) The data subject shall have the right to obtain from the controller restriction of processing where one of the following applies:
- (a) the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data,
- b) the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead
- c) the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defense of legal claims; or
- d) the data subject has objected to processing pursuant to Art. 21 (1) GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.
(2) Where processing has been restricted pursuant to paragraph 1, such personal data shall, with the exception of storage, only be processed with the data subject's consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.

7.5 Right to data portability

(1) The data subject shall have the right to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where
- a) the processing is based on consent pursuant to Art. 6 para. 1 lit. a) or Art. 9 para. 2 lit. a) GDPR or on a contract pursuant to Art. 6 para. 1 lit. b) GDPR and
- b) the processing is carried out by automated means.
(2) In exercising his or her right to data portability pursuant to paragraph 1, the data subject shall have the right to have the personal data transmitted directly from one controller to another, where technically feasible.

The right referred to in paragraph 1 shall not adversely affect the rights and freedoms of others.

This right shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

7.6 Right to object

The data subject has the right to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her which is based on point (e) or (f) of Article 6(1) GDPR, including profiling based on those provisions. The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defense of legal claims.

In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, the data subject may exercise his or her right to object by automated means using technical specifications.

7.7 Right of withdrawal

The data subject has the right to withdraw their declaration of consent under data protection law at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

7.8 Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, every data subject shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of his or her habitual residence, place of work or place of the alleged infringement if the data subject considers that the processing of personal data relating to him or her infringes this Regulation.